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CA PPM - CA Agile integration Team sync not working

Question asked by DevC on Feb 5, 2018
Latest reply on Feb 7, 2018 by DevC

Hi Team,

 

we are integrating CA PPM 15.3 (on premise) with CA agile central (on-demand). The integration is working for Portfolio Items/Project and Feature/Task but it is unable ti sync CA agile team member with CA PPM team. I am getting

"Resource exists but email address does not match" even though both CA agile email address and CA PPM email address is same. both systems are having same email address in lower case.

 

Any Idea ?

 

Thanks ,

 

Devendra

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