AnsweredAssumed Answered

ASM Checkpoint connection error: 503

Question asked by Arnab Mukhopadhyay on Feb 6, 2018
Latest reply on Feb 8, 2018 by Arnab Mukhopadhyay

Hi,

 

We are seeing an issue where the On Premise Station is not relaying status of our Internal Website to asm.ca.com. The issue started happening last week. We have verified with our Security Engineers and they don't see anything blocked. I am able to ping asm.ca.com from opms and also ping the internal websites. I see the below error message.

 

(-98) No checkpoint available for check type https/IPvANY
(-95) Checkpoint connection error: 503

 

The Opms station shows as Active when I login to asm.ca.com. I also restarted the opms station and that did not resolve the issue. Any help will be greatly appreciated.

 

Thanks,

 

Arnab

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