Hi,
We are seeing an issue where the On Premise Station is not relaying status of our Internal Website to asm.ca.com. The issue started happening last week. We have verified with our Security Engineers and they don't see anything blocked. I am able to ping asm.ca.com from opms and also ping the internal websites. I see the below error message.
(-98) No checkpoint available for check type https/IPvANY
(-95) Checkpoint connection error: 503
The Opms station shows as Active when I login to asm.ca.com. I also restarted the opms station and that did not resolve the issue. Any help will be greatly appreciated.
Thanks,
Arnab
Hi Arnab,
This scenario may require a support case to analyse the opms logs in detail.
In the meantime have you tried command "monit restart all" to see if it will hep to resolve the problem?
If not resolved after that what is the output from the command "monit summary" ?
Troubleshooting - CA App Synthetic Monitor - CA Technologies Documentation
Thanks
Lynn