ankgupta4

Unable to connect to remote SSH host. class com.sshtools.j2ssh.transport.TransportProtocolException

Discussion created by ankgupta4 on Feb 6, 2018
Latest reply on Feb 7, 2018 by ankgupta4

Hi Team,

We are getting the below mentioned error while having SSH connection from last 5 hours.

 

Unable to connect to the remote SSH host. class com.sshtools.j2ssh.transport.TransportProtocolException The connection did not complete

 

The runbooks were executing fine from many months. Many times we have faced similar type of issue, when none of the runbook was able to perform SSH connection to the Unix/Linux based machines. At that time we have restarted the application and the problem got resolved.

 

Now we are looking for some detail regarding this error and an permanent resolution to this. As hundreds of runbook are in production, failing which creating a lot of additional work and time loss in Production environment.

 

Kindly let us know the possible solution to this issue.

 

 

Thanks and Regards,

Ankur Gupta

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