Layer7 API Management

Working through the DevPortal 4.2 installation document and running into some issues.

(Prepare your Environment - CA API Developer Portal - 4.2 - CA Technologies Documentation )

My corporate VM team provisioned the VM using the OVA file specified in the documentation.  My question is towards the end of this list:

#19 states to Configure your network, NTP, or other configuration as needed.  

When I installed the API Gateway 9.2, there were detailed instructions on how to go in and setup network connectivity for the VMs but I am not seeing any of that within this documentation.

Can anyone provide these details so that I can get this VM connected to my network and to the point where I can configure the product?

To provision the OVA, follow these steps:

1. Download the API Developer Portal Virtual CentOS 4.2 from support.ca.com.
2. Using a vSphere client, connect to your vSphere server.
3. Click File and select Deploy OVF Template.
4. Click Browse and navigate to where the CA API Developer Portal OVA was downloaded.
5. Select the OVA, click Open, and click Next to proceed.
6. Verify the details and click Next to continue.
7. Enter a name for this instance, select the Inventory Location and click Next.
8. Select the  Host / Cluster to deploy to and click Next.
9. Select the Resource Pool to deploy to and click Next.
10. Select the DataStore to use and click Next.
11. Select Thin Provision as the Disk Format and click Next.
12. Click Next from the Network Mapping dialog.
13. Review the settings and click Finish to provision the VM.
14. Power on the VM.
15. Click the Summary tab and wait for the IP addresses to be reported back. Click View all if there are several addresses.
16. Copy the private IP address of the VM.

17. SSH into the system and log in as the portal user.
    You are prompted to change the password.

18. Change your portal password and log back in using the new password.

19. Configure your network, NTP, or other configuration as needed.

Hello there.

This is how you do it using CentOS:

yum install ntp ntpdate ntp-doc -y

chkconfig ntpd on

ntpdate pool.ntp.org<http://pool.ntp.org>

You can replace “pool.ntp.org” to your local NTP. You just need to make sure your gateways are in the same NTP server and with the time properly synchronized. When comes to the provided OVA, which is the one you’re likely using, you don’t need to run the yum to install it. But it will not hurt if you do.

If you want to set your timezone then do this (using your desired TZ):

mv /etc/localtime /etc/localtime.bak

sudo ln -s /usr/share/zoneinfo/America/Chicago /etc/localtime

Best regards,

--


Alan Cota.

Sr. Principal Consultant

CA API Management Presales

alan.cota@ca.com<mailto:alan.cota@ca.com>

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ca.com/talkapis<http://www.ca.com/talkapis>

https://communities.ca.com/blogs/alancota

Hummm, I didn’t get far.  My yum failed with the below error.

Would this indicate an issue with laying down the OVA that my VM team provisioned?

Thanks.

Rick Reed | Domain Architect | FXF Architecture & Delivery | FedEx Services

350 Spectrum Loop, Colorado Springs, CO | Tel: 719-484-2926 | Mobile: 719-246-3102

Alan Cota.

Sr. Principal Consultant

CA API Management Presales

alan.cota@ca.com<mailto:alan.cota@ca.com><mailto:alan.cota@ca.com<mailto:alan.cota@ca.com>>

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What happens when you run the command: ntpdate ?

I am getting:

-bash: ntpdate: command not found

I logged in as user: portal and changed the passwd as required.

Thanks.

Rick Reed | Domain Architect | FXF Architecture & Delivery | FedEx Services

350 Spectrum Loop, Colorado Springs, CO | Tel: 719-484-2926 | Mobile: 719-246-3102

Can you do a sudo to get root access? If so, do that and try to connect to the internet to make sure your server has internet connectivity. If you do not have connectivity then you're going to either request a temporary access or install the NTP manually. 

I hope to get in touch with my VM team tomorrow to discuss in detail.

Any SUDO yum request I send is returning the same errors.

Without direct access to the VM, how would I go about manually installing anything to this box?

Thanks.

Rick Reed | Domain Architect | FXF Architecture & Delivery | FedEx Services

350 Spectrum Loop, Colorado Springs, CO | Tel: 719-484-2926 | Mobile: 719-246-3102

Anything manual when comes to Linux can be quite painful as it might require plenty of dependencies that the package manager, yum in this case, would make it easy for you.

I would check with your VM folks because this NTP thing is pretty basic on linux servers and I'm sure they have something handy to quickly fix it. Get back tomorrow.

To give you guys more flexibility you can also use a regular CentOS Linux Server and deploy docker manually, then install the Portal. Make sure you're using the portal 4.2.0.2 (latest patch that can be found here).

Let us know how it went.

Is this the installation file you are referring to from the link provided?

If so, it appears that link isn’t working this morning.  I get a timeout error every time I attempt to click on it.

Thanks.

Rick Reed | Domain Architect | FXF Architecture & Delivery | FedEx Services

350 Spectrum Loop, Colorado Springs, CO | Tel: 719-484-2926 | Mobile: 719-246-3102

Yes, that's the link. I just tested and both offline and online installation links are working just fine. This is the link of the online install (will require internet connectivity from your VM): ftp://ftp.ca.com/pub/API_Management/API_Developer_Portal_Enhanced_Experience/CR/v4.2.0.2/apim-portal-4.2.0.2-final.tar.gz 

If you cannot download it let me know and I can upload it to you somewhere.

Update:

Struggled with our System Administration manager to get the VM attached to the network.  We finally got the VM to be able to talk (ping) other IP Addresses on the network but for some reason the VM remains unreachable from any other IP address (all attempts to ping the VM fail / time out).

What setting could possibly cause this situation where an appliance can ping OUT but is still not pingable by other devices?

Thoughts?

Thanks.

Rick Reed | Domain Architect | FXF Architecture & Delivery | FedEx Services

350 Spectrum Loop, Colorado Springs, CO | Tel: 719-484-2926 | Mobile: 719-246-3102

Hi,

Ping service is disabled on CA Provided Centos 7 OVA.

You can telnet to Portal Server from other servers in the network.

Regards,

Mahesh

Hello,

Is your virtual machine connected to a valid network?

When I deployed the CentOS OVA on a vSphere server, the "Network adapter 1" was connected to an invalid network like the attached JPEG image.

Unfortunately I'm not a vSphere expert, so I have no idea when it occurs.

Best regards,

Seiji

Hi 

The OVA comes with chronyd already up and running; you shouldn't need ntpd unless your organisation demands it.

The OVA expects a DHCP server to be available - if not, you will need to have access to the VM console to edit  /etc/sysconfig/network-scripts/ifcfg-eth0 for static IP addressing. 

Once network connectivity is in place, the Docker-CE installation should work as documented  on the either the OVA or a home-brew Centos host (https://docs.docker.com/install/linux/docker-ce/centos/)

Using your own Centos installation needs a little more attention after installing Docker due to the log and storage driver expectations hard coded in the ./config.sh and ./portal.sh scripts.   Look (and possibly adjust) /etc/docker/daemon.json after running ./config.sh.  Once the docker service is up and running again, proceed to ./portal.sh.

Regards

Robbert