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SLA reports in excel\csv format.

Question asked by sinab on Feb 12, 2018
Latest reply on Feb 12, 2018 by NestorFalcon

I'm aware that SLA reports cannot be generated into excel formats, the default allowed option is PDF only.

However, was wondering if it is possible to create some set of SQL query to generate the same report and then export it to excel. Or even create a view in DB to store SLA values against configured SLA's for specified time say on a monthly basis.
Also how about utilising 'UnifiedReporter' or CABI for instance has anyone successfully tried that too.

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