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Is there any way to capture attachment id when attachment is triggering a PAM process?

Question asked by Pankaj Karmakar on Feb 12, 2018
Latest reply on Feb 15, 2018 by Pankaj Karmakar

Hi Team,

 

I am trigerring one PAM process through SDM macro,this macro is associate with one event & finally event is fireing through a Activity Notification named 'Attach Doc'.
This meance that when someone is attaching something in SDM request/incident/problem it will triggure the PAM process.If I am wrong please correct me.
Now my question is, Is there any way to capture attachment id dynamically when attachment in request triggering a process.

Thanks in advanced.

 

Regards,
Pankaj

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