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AXA:duplicate metrics on MOM logs

Question asked by one1test on Feb 12, 2018
Latest reply on Apr 23, 2018 by one1test
  • Comment • 6

Hello,

after installing AXA i see , in the mom logs, the following error:

 

1/31/18 02:20:40.049 PM CET [ERROR] [Harvest Engine Pooled Worker] [Manager.JavascriptEngine] JavaScript Calculator /appl/Introscope10.5.2.15/./scripts/Browser-AggregatedTree.js is generating the following duplicate metric with the metric url "SuperDomain|Custom Metric Host (Virtual)|Custom Metric Process (Virtual)|Custom Business Application Agent (Virtual)|By Business Service|<mydomain>/443|/spool/forms/FrmLogin.asp|Browser:Average Response Time (ms)". The duplicate metric generated will be dropped. Please rectify the script to prevent generating duplicate metrics.

 

Why this .js script is creating the duplicate metric ?

I have lot of these errors..

Thanks

 

Davide

Lynn_Williams
Lynn_Williams Employee Feb 12, 2018 9:20 PM
Correct Answer

Hi Davide,

Browser-AggregatedTree.js should be aggregating Browser Agent metrics. I did find a 10.5.1 Hot Fix where it was not doing that at all so perhaps the duplication in your 10.5.2 environment is an unexpected fallout from that fix.

So we can review in detail I would suggest to create a support case and upload the MOM IntroscopeEnterpriseManager.log after enabling DEBUG in the IntroscopeEnterpriseManager.properties file (log4j.logger.Manager=DEBUG,console,logfile)

https://comm.support.ca.com/csupport/CaseManagement/cases/new 

 

Thanks

 

Lynn

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