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Java Error in CA Service Desk Manager

Question asked by Mr.Khan on Feb 12, 2018
Latest reply on Feb 21, 2018 by Paul_Coccimiglio

Hi,

 

We are getting below mentioned error frequently in CA Service desk manager.  

Could anyone please suggest me whether it is from CA Service Desk Manager or Windows Server or anything related to Network error.

 

And how to over-come on this.

 

ERROR : MESSAGE: Nimsoft Trap: Source = 10.166.184.219, Description = {http://xml.apache.org/axis/}stackTrace:java.net.SocketTimeoutException: Read timed out, Id = KZ44673144-09796, Robot = itsm-sd-w-4, ProbeId = logmon, UserTag1 = IS-GEN2, UserTag2 =

 

Regards,

Khan

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