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  • 1.  Process Automation no Login Screen

    Posted Feb 13, 2018 12:36 PM

    Hi Team,

    I installed jdk, EEM and PAM without any errors. When I now want to start the Process Automation GUI the login screen doesn't pop up. In the browser tab I see the PAM icon and the servername but nothing else. I have the same behavior for IE, Firefox or chrome if I start it in my VMWare session locally or from my desktop, always the same behavior, nothing happens. I opened the firewall on my VMWare but this did not solve the problem.
    What might be the reason for this problem and how can I fix it?

    Regards
       Baerbel



  • 2.  Re: Process Automation no Login Screen
    Best Answer

    Broadcom Employee
    Posted Feb 13, 2018 12:56 PM

    Hello Baerbel,

     

    This might be related to the version of PAM/JDK that you are using. Check this out: Process Automation: Upgraded to JDK 8. Showing a blank page when accessed. ERROR: "Unable to compile class for JSP" in … 

     

    _R



  • 3.  Re: Process Automation no Login Screen

    Broadcom Employee
    Posted Feb 13, 2018 01:31 PM

    What version of ITPAM was installed?

    Do you see any errors within the ITPAM c20.log file?



  • 4.  Re: Process Automation no Login Screen

    Posted Feb 15, 2018 10:12 AM

    Hi Team,

    I installed PAM 4.3 SP2 and now it works.
    Thanks!
       Baerbel