CA Service Management

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  • 1.  External Hyperlink to SDM Live Chat?

    Posted Feb 15, 2018 09:32 AM

    Is there any way to create a hyperlink from an external page to launch Live Chat within SDM?  



  • 2.  Re: External Hyperlink to SDM Live Chat?
    Best Answer

    Posted Feb 15, 2018 10:24 AM

    HI Josh, that is not possible because it would need to authenticate the user first.

    Jon I.