DX Unified Infrastructure Management

Hi all,

We have a CABI server which was running fine on http , but after configuring https this javax error started to appear.

I found KB articles for this particular error in UMP but nothing for CABI server.

Kindly suggest what can be done to resolve this.

PFB error screenshot:

thanks

Anmol

Hi Anmol,

Did you check the jaxa version installed on your machine?

Try to access the application using IE browser.

Let me know if this tests works. =)

hi ,

Not working in IE . Also , this is not a java related issue since it was working previously.

thanks

Hi Anmol,

I suspect that the Tomcat for CABI/Jaspersoft has some issue with the certificate/certificate chain and/or keystore.

You can find more detail in:

/opt/CA/SharedComponents/CA Business Intelligence/apache-tomcat/logs/catalina.log

and

/opt/CA/SharedComponents/CA Business Intelligence/apache-tomcat/webapps/jasperserver-pro/WEB-INF/logs/jasperserver.log

It should say why  it could not load.

If you are using the "cabi" bundled probe, you may need to edit the directory path above to find the logs or search the filesystem for those log files.

Thanks

Shawn