Hi,
We are monitoring an app building in Angular for it's frontend and .NET fot it's backend and we trying to recording transactions with CEM, but we are getting inconsistent data. Is this problem because the frontend is builded in angular?
Thanks!
- 2 people found this helpful
Osvaldo:
Inconsistent results could also be due to networking SSL issues. I've seen .Net and CEM recording issues in the past. But best would be to open a case , provide a pcap/fiddler trace and a TIM log.
I would be interested in hearing more about the inconsistent results and see if it is due to browser cache.
Hi German
We will try to get that log, but inconsistents consist in getting some components who developers tell us don't belong to app (¡?). In example some components called *.asp and they assure us that there are no asp elements in their development. We cleaned the cache many times but the result was the same.
- 1 person found this helpful
Dear Osvaldo:
That is helpful.
With ASP, I recall recording extra unwanted components. So with most recording mechanisms, you can just remove the extra needed components before promoting. So, in theory, as long as you get the required components while recording and delete the not needed ones before promoting, one shouldn't care.
Are you getting all the components that you are expecting? That would be a concern
Thanks
Hal German
"Are you getting all the components that you are expecting? That would be a concern"...
Actually not, we were recording transactions and when we discover components we don't see in recording sessions the same components that we see in browser developers tools.
Note:
Tim is installed beyond a balancer, may it the reason that causes this behavior?
- 2 people found this helpful
Osvaldo:
So the developer's browser location and the TIM location may see different traffic hence different components .
Do you have round trip path affinity so the inbound and outbound HTTP session goes through the same load balancers, web servers, firewalls etc?
Sounding more and more like a case is needed. Please let me know teh case number and I can review files if needed.
Thanks
Hal German
Osvaldo:
Inconsistent results could also be due to networking SSL issues. I've seen .Net and CEM recording issues in the past. But best would be to open a case , provide a pcap/fiddler trace and a TIM log.
I would be interested in hearing more about the inconsistent results and see if it is due to browser cache.