Rally Software

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  • 1.  not able to add existing user

    Posted Feb 17, 2018 01:10 PM

    What to do if the user has already registered by himself(without me sending invite to him/her) as I am not able to add that user in my existing projects....the error shows the user is already present.But when I try to adding through ADD existing users,it doesnt populate the required usernames/emails to add.?



  • 2.  Re: not able to add existing user
    Best Answer

    Posted Feb 19, 2018 06:34 AM

    Abishek,

     

    Please see this article with regard to options when the username conflict message arises in Agile Central.

     

    Username Conflict when adding a new user in CA Agi - CA Knowledge 

     

    Hope that helps.

     

    Michael



  • 3.  Re: not able to add existing user

    Posted Feb 19, 2018 11:27 AM

    Thanks  a lot!!!  This helped to solve the issue... 



  • 4.  Re: not able to add existing user

    Posted Feb 20, 2018 05:04 AM

    Great news Abhis!  If you would, please mark my response above as correct.

     

    Have a great day.


    Michael