APM SSO Plugin issue

Discussion created by annma01 Employee on Feb 16, 2018
Latest reply on Feb 20, 2018 by Lynn_Williams


we installed a APM Single Sign On plugin on customer environment.

This component works with an EPAgent that works as data collector.

We noticed the following behaviour:

If we start EPAgent, with plugin in state stopped, and then we start plugin, Introscope receives metrics as expected.

If the plugin is running and we restart  EPAgent, no metrics appears in Investigator from the restart moment.

It seems that the EPAgent needs to start with plugin in stopped state, and this could be a problem managing a production environment.

Has anyone experienced this issue?

Any suggestion/workaround?

Thank You in advice.