CA Service Management

  • 1.  Group Field Auto populate

    Posted Feb 22, 2018 06:40 AM

    Hi Team

     

    How can Group Field auto populate based on Categories.??? I have application in categories in which group is assigned...and i want group field auto populate ...

     



  • 2.  Re: Group Field Auto populate
    Best Answer

    Posted Feb 22, 2018 10:11 AM

    Hi Aamir,

    You can set a default group on a category, and then if you install the area defaults option in options manager it will populate the group with the group specified on the category when that category is chosen.

    Jon I.



  • 3.  Re: Group Field Auto populate

    Posted Feb 22, 2018 10:44 AM

    thats great

     

    thanks

     

    On 22-Feb-2018 8:11 pm, "Jon_Israel" <communityadmin@communities-mail.ca.com>