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Support AUtomation Live chat issue on employee interface

Question asked by La-Qa on Feb 22, 2018
Latest reply on Feb 23, 2018 by La-Qa

Dear Team,

 

 

We have just COnfigured Support AUtomation feature. From Employee interface...when we CLick on 'Live CHat' it gives follwing window

 

 

 

After that..when we put incident area and description and click to Continue...FOllwing error comes up...what could be the issue??

 

 

 

Following is my configuration of support automation

 

 

 

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