CA Service Management

  • 1.  Create Workflows in Service Catalog

    Posted Feb 26, 2018 03:10 AM

    Hello Service Catalog Team

     

    I have implemented Service Catalog in my test environment and integrated with Service Desk and USS....   now i need to know how to create workflows in service catalog to make a catalog of the Business/IT services, 

     

    Is anyone has document of it please share. I have implemented SC version 17.0

     

    Many Thanks



  • 2.  Re: Create Workflows in Service Catalog

    Posted Feb 26, 2018 03:42 AM

    Hi Aamir,

     

    Please refer to the below documentation:

     

    Approval Processes and Fulfillment Processes - CA Service Management - 17.0 - CA Technologies Documentation 

     

    Kind Regards,

    Brian



  • 3.  Re: Create Workflows in Service Catalog

    Posted Feb 26, 2018 09:34 AM

    Hi Brian

     

    the url provides information workflows and not contain steps how to create.

     

    is there any document available?