AnsweredAssumed Answered

Edite or  fordwarding an E-mail

Question asked by john.herrera on Feb 27, 2018
Latest reply on Mar 1, 2018 by Andy_Thompson

Hello people


Is There any option or anybody have already did this.


I have an e-mail on a office 365, i have a proccess in PAM that get the mail content and create a USD ticket, but i need update the email with the number of the ticket. is possible edit the email? i was thinking on take the email proceesed and fordwarding the same email and add the ticket number the problem is the attached images, and the HTML format. beacuse when i send the email dont take the format and cannot send the attached images



Any idea, Thanks for your help