AnsweredAssumed Answered

Upgrade CA SDM 14 to 17

Question asked by Marco Antonio Velazquez Aldama on Feb 27, 2018
Latest reply on Mar 8, 2018 by Brian_Mathato

Hi Everyone

Currently, I am working with CA Service Desk v14, and I did a test with the upgrade with version 14 to 17, and I saw that the ticket count is reset.

How can I make the numbering continue without restarting?

Regards,

Marco Velazquez.

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