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We are updating out emergency contact procedures and asking each vendor, what steps do we take when we have a Production Down scenario?

Question asked by nmat on Feb 27, 2018
Latest reply on Mar 6, 2018 by nmat

Our last update from CA was the following:

1 DIAL 800-225-5224, select Option # 1

2. Then select option # 2 and indicate 'Production Down

Q1. Has this procedure changed?

Q2. What is the turn-around time for response?