We have CA SDM 17.0 and we need to send sms alert when ticket open. Actually we have only URL , user id and password of sms server. Just i want to know where should i put these details in SDM.
What i am planning to do is to create remote macro for the same and a bat file to send sms.
But didn't know where should i put the information of sms url, user id and password.
Thanking you in anticipation