Symantec IGA

Hi All,

I am trying to create mail box on exchange 2016 through Provisioning Manager but its throwing below error.

All the steps are configured as per bookshelf and winrm commands shows no error on CCS server.

Any help will be appreciated.

20180301 040529.642[1]: Error : System.Management.Automation.Remoting.PSRemotingTransportException: Connecting to remote server failed with the following error message : The WinRM client cannot process the request because the server name cannot be resolved. For more information, see the about_Remote_Troubleshooting Help topic.
at E2010PS.NET.PowerShellPool.Acquire()
at E2010PS.NET.ExShell.BorrowPowershellPipeline(String portalServer, String username, String password)
at E2010PS.NET.ExMailboxCreate.CreateMailbox_PS(ExShell ems, String portalServer, String username, String password, String DomainController, String Server, String RecipName, String MailboxStore, String StorageGroup, String ADS_Container, String AccountDN, String Nickname, String MailboxType, String LinkedDomainController, String LinkedMasterAccount, String LinkedAdmin, String LinkedAdminPwd, String& ErrorMessage)
at E2010PS.NET.ExMailbox.CreateMailbox(String portalServer, String username, String password, String DomainController, String HomeServer, String RecipName, String MailboxStore, String StorageGroup, String ADS_Container, String AccountDN, String Nickname, String MailboxType, String LinkedDomainController, String LinkedMasterAccount, String LinkedAdmin, String LinkedAdminPwd, String& ErrorMessage)
20180301 040529.642[1]: : Exiting function : <CreateMailbox>

Seems like the error is obvious ?

"The WinRM client cannot process the request because the server name cannot be resolved."

Make sure the exchange server name can be resolved on the CCS host.

Try to ping Exchange server from CCS host. If you are unable to ping then add Exchange server details in to your CCS host and try to ping again