A user believes on of his JMX metrics is not reporting correctly and I am not sure where to start. This particular JMx count is related to DestCount and it is reporting a constant 1. The user is expecting to see fluctuations in the count. When I reviewed the other DestCount transactions, they do fluctuate over time which makes me believe that the agent is configured correctly and that there might be something else wrong.
I found a few articles regarding JMX metrics, however they all in summary suggest checking the agent profile configuration. I reviewed the agent profile and confirmed the JMX properties are set correctly.
Are there any reasons as to why this transaction is reporting a constant 1 when it is expected to fluctuate?