DX Unified Infrastructure Management

Hi team ,

we are trying to monitor AWS env of our customer and we are facing certain issues.
So our requirement is basically to deploy only default templates on all profiles (3 currently) .
So acc to documentation, what i did was created copy of each default template and set its precedence to 0.
On my 1st profile , all templates are getting deployed properly. for ex on ec2 , template ec2 factory is deployed and so on.
But on my 2nd and 3rd profile no changes are happening !!
According to my understanding , all precedence 0 templates must be deployed to all profiles.

Kindly suggest if any changes in configuration needs to be done.

Thanks

Hello Anmol,

may I ask you which version of the aws probe you are currently using ? We have published a new release 5.34 two weeks ago. Is this the release you are already using ?

Kind regards,

Britta Hoffner

CA Support

Hi Britta ,

i am using Version 5.26 and while applying templates in this , i am getting very inconsistent results.

Like i created a template previously and later deleted it but still when i add new profile , those deleted templates get applied from nowhere !!

thanks

Hello Anmol, can you please upgrade to 5.34

1. upgrade the AWS probe to version 5.34
2. deactivate AWS probe 3. on the AWS robot, navigate to the folder:
/Nimsoft/probes/application/aws/
4. In this folder, delete all of the following files if they exist:
services.json
graphDump.txt
internalGraph.json
*.bak
5. Delete the folder /Nimsoft/probes/application/aws/mapdb/ entirely
6. Activate the AWS probe

Please verify if you still see the same problem. If yes please raise a case with CA Support.

Kind regards,

Britta Hoffner

CA Support

One thing I just wanted to share, I just did the upgrade from aws 5.26 to 5.34 and afterwards every single metric was in the Detached Configurations folder. Thus profile was broken.

Thru trial and error found out I had to De-Activate my existing profile, save, then re-activate profile, save and now the probe is back to normal. No more Self Monitoring alerts and the Detached Configurations is empty.