Clarity

  • 1.  Project XOG issue

    Posted Mar 07, 2018 11:38 PM

    Hi Team,

       When I am trying to XOG out a project (only custom info,15.3 version), I am getting "SQL exception error".

     

    Please find below error.

     

    <Record>
    <KeyInformation>
    <column name="odf_object_code">project</column>
    <column name="odf_pk">5009000</column>
    </KeyInformation>
    <ErrorInformation>
    <Severity>FATAL</Severity>
    <Description />
    <Exception><![CDATA[SQL Exception with error code : 936]]></Exception>
    </ErrorInformation>
    </Record>
    </Records>

     

    And also when I try to save from Project Properties page I got following error.

     

    ErrorError 500 - Internal Server Error. The server could not retrieve the document due to server-configuration or other technical problems. Contact your site administrator.

     

    Any suggestions on this issue?



  • 2.  Re: Project XOG issue

    Posted Mar 08, 2018 12:05 AM

    Did you check Logs for detailed error message? It can point to specific problem such as attribute with dynamic look up etc.



  • 3.  Re: Project XOG issue

    Posted Mar 08, 2018 12:15 AM

    In logs ..

     

    ERROR 2018-03-08 05:32:57,189 [http-nio-80-exec-123] object.ODFObjectImpl (clarity:admin:5368050__9418BBC3-66E3-4E33-BB96-2495316B3CCA:projmgr.projectPropertiesPost)
    com.niku.union.persistence.PersistenceException: An error occurred getting statement: odf-pmd.catsprjstatusrep.update-child-partition*project*.odf_ca_catsprjstatusrep from resolver.

     

     

    ERROR 2018-03-08 05:32:57,189 [http-nio-80-exec-123] service.ODFService (clarity:admin:5368050__9418BBC3-66E3-4E33-BB96-2495316B3CCA:projmgr.projectPropertiesPost) processRequest Exception
    com.niku.union.odf.exception.ODFException: Error updating subobject partitions project instance



  • 4.  Re: Project XOG issue

    Posted Mar 08, 2018 01:57 AM

    It appears that the error is related to Status Report instances. Are you able to update the status report instances for that specific project?



  • 5.  Re: Project XOG issue

    Posted Mar 08, 2018 07:29 AM

    I am not able to create any status report to any project



  • 6.  Re: Project XOG issue
    Best Answer

    Posted Mar 08, 2018 07:31 AM

    I just deleted Status report object and created it again. This fixed the issue. Now I am able to XOG and save the projects without any issue.