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Beacon service failing randoly with System error 1058

Question asked by Piyush_Agrawal on Mar 13, 2018
Latest reply on Mar 13, 2018 by Suman Pramanik

After applying patch 10 on 14.3, beacon is showing random behavior, with sometime service comes up and sometimes it shows below error:

System error 1058 has occurred.

The service cannot be started, either because it is disabled or because it has no enabled devices associated with

 

 

Below is the beacon-system logs:

2018/03/13 08:34:13.520 | Unable to install the CA Clarity PPM Beacon service - The specified service has been marked for deletion. (0x430)
2018/03/13 08:34:11.008 | <-- Wrapper Stopped
2018/03/13 08:34:21.016 | Timed out waiting for wrapperServiceMain
2018/03/13 08:34:27.092 | CA Clarity PPM Beacon service installed.
2018/03/13 08:34:27.389 | --> Wrapper Started as Service
2018/03/13 08:34:27.424 | Java Service Wrapper Professional Edition 64-bit 3.5.17
2018/03/13 08:34:27.424 |   Copyright (C) 1999-2012 Tanuki Software, Ltd. All Rights Reserved.
2018/03/13 08:34:27.440 |     http://wrapper.tanukisoftware.com
2018/03/13 08:34:27.440 |   Licensed to CA, Inc. for CA PPM Beacon
2018/03/13 08:34:27.440 |
2018/03/13 08:34:28.971 | Launching a JVM...
2018/03/13 08:34:29.189 | WrapperManager: Initializing...
2018/03/13 08:34:29.742 | CA Beacon Service Starting: Tue Mar 13 08:34:29 CDT 2018
2018/03/13 08:34:30.179 |
2018/03/13 08:34:30.179 | -------------------------------------------------------------------
2018/03/13 08:34:30.179 | GMS: address=apses5579-60979, cluster=CLRTY-SA, physical address=10.86.224.132:51037
2018/03/13 08:34:30.195 | -------------------------------------------------------------------
2018/03/13 08:34:30.304 | Validated by server: 10.86.228.135:9090
2018/03/13 08:34:30.304 | Validated by server: 10.86.220.93:9090
2018/03/13 08:34:30.304 | Validated by server: 10.86.224.132:9090
2018/03/13 08:34:38.941 | Unable to install the CA Clarity PPM Beacon service - The specified service has been marked for deletion. (0x430)
2018/03/13 08:34:36.445 | <-- Wrapper Stopped
2018/03/13 08:34:46.461 | Timed out waiting for wrapperServiceMain
2018/03/13 08:34:52.994 | CA Clarity PPM Beacon service installed.
2018/03/13 08:34:53.310 | --> Wrapper Started as Service
2018/03/13 08:34:53.334 | Java Service Wrapper Professional Edition 64-bit 3.5.17
2018/03/13 08:34:53.334 |   Copyright (C) 1999-2012 Tanuki Software, Ltd. All Rights Reserved.
2018/03/13 08:34:53.349 |     http://wrapper.tanukisoftware.com
2018/03/13 08:34:53.349 |   Licensed to CA, Inc. for CA PPM Beacon
2018/03/13 08:34:53.349 |
2018/03/13 08:34:54.881 | Launching a JVM...
2018/03/13 08:34:55.099 | WrapperManager: Initializing...
2018/03/13 08:34:55.542 | CA Beacon Service Starting: Tue Mar 13 08:34:55 CDT 2018
2018/03/13 08:34:56.089 |
2018/03/13 08:34:56.089 | -------------------------------------------------------------------
2018/03/13 08:34:56.089 | GMS: address=apses5579-14390, cluster=CLRTY-SA, physical address=10.86.224.132:60932
2018/03/13 08:34:56.105 | -------------------------------------------------------------------
2018/03/13 08:34:56.214 | Validated by server: 10.86.228.135:9090
2018/03/13 08:34:56.214 | Validated by server: 10.86.220.93:9090
2018/03/13 08:34:56.214 | Validated by server: 10.86.224.132:9090

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