AnsweredAssumed Answered

CI update error

Question asked by jrvilda on Mar 14, 2018
Latest reply on Mar 19, 2018 by Paul_Coccimiglio

CA Service Desk Manager   Versión: r12.6
Versión: 'SDr12_6-165'

Hello team,

I could not update an IC, they got the error: "AHD05543: your changes in the registration parameters match an existing configuration element".

I am using the management web, it gives me the error, but the search does not return any element.

What tests can I do to try to understand and solve it?