Dileep:
Attached are the five screenshots that I captured from our session. An issue like this has happened with Java 1.5 (which was not supported in APM 9.6) what Java vendor and version are you running?
Specifics: 256 MB of Heap is allocated but seeing only 100MB in the heap used metric. . Bytes in Used and Bytes Total are also impacted
Directives used are tibcobw-full-test,tomcat-typical,spm,webspheremq,websphere-full
Thanks
Hal German