AnsweredAssumed Answered

Introscope 10.5.2 for websphere portal 9.0

Question asked by one1test on Mar 14, 2018
Latest reply on Mar 26, 2018 by one1test

Like • Show 0 Likes0
Comment • 5

how to monitoring wps 9.0 with 10.5.2 agent ?

I have tried to configure the portal 8.0 (from CA market place) but some traces are not found properly.

3/14/18 11:23:23 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.wasportal.CacheNameInsertingTracer
3/14/18 11:23:23 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
3/14/18 11:23:23 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.portals.common.StandardBlamePointTracer
3/14/18 11:23:23 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
3/14/18 11:23:23 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.portals.common.StandardBlamePointTracer
3/14/18 11:23:23 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
3/14/18 11:23:25 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.wasportal.PortletActionOnPageTracer
3/14/18 11:23:25 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
3/14/18 11:23:25 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.portals.common.StandardBlamePointTracer
3/14/18 11:23:25 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
3/14/18 11:23:25 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.portals.common.StandardBlamePointTracer
3/14/18 11:23:25 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
3/14/18 11:23:25 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.portals.common.StandardBlamePointTracer
3/14/18 11:23:25 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
3/14/18 11:23:25 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.wasportal.ThreadlessObjectCacheNameTracer
3/14/18 11:23:25 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
3/14/18 11:23:26 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.portals.common.StandardBlamePointTracer
3/14/18 11:23:26 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
3/14/18 11:23:26 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.wasportal.StdPortletNameTracer
3/14/18 11:23:26 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
3/14/18 11:23:26 AM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.portals.common.StandardBlamePointTracer
3/14/18 11:23:26 AM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
3/14/18 12:05:40 PM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.portals.common.StandardBlamePointTracer
3/14/18 12:05:40 PM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
3/14/18 12:24:39 PM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.portals.common.StandardBlamePointTracer
3/14/18 12:24:39 PM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
3/14/18 12:24:39 PM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.wasportal.LegacyPortletNameTracer
3/14/18 12:24:39 PM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
3/14/18 12:24:39 PM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.wasportal.LegacyPortletRenderOnPageTracer
3/14/18 12:24:39 PM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt
3/14/18 12:24:48 PM CET [ERROR] [IntroscopeAgent.Agent] Unable to create tracer factories for the following class (library not found): com.wily.powerpack.wasportal.LegacyPortletInvokerActionTracer
3/14/18 12:24:48 PM CET [INFO] [IntroscopeAgent.Agent] Either the tracer configuration is incorrect or the installation is corrupt

anyone have an idea how to configure the agent ?

Thank you

Davide

one1test Mar 26, 2018 12:26 PM

Correct Answer

Yes, i found a 9.6 jar file in the /shared/app directory.

Thanks to all

Davide

See the reply in context

No one else had this question

Outcomes

5 Replies

Lynn_Williams Mar 15, 2018 12:58 AM
Mark Correct
Correct Answer
Hi Davide,
The "library not found" errors indicate that the portal jar file "ca.apm.fieldpacks.agent.WebSphere Portal Extension.jar" is not in the correct location (/core/ext) so the classes referenced by pbds/pbls cannot be found. There was a similar thread here https://communities.ca.com/message/242044663-re-105-java-agent-for-websphere-portal-server-85?commentID=242044663&et=wat… on how to configure the WebSphere Portal marketplace download where my colleagueDavidLewis advised similar:
"All I remember from the implementation is you need to put pbd/pbls in the core/config folder and specify in the agent profile, and add the agent jar file to the /core/ext folder.
A while ago, it used to be necessary to copy the agent extension jarfile to the /shared/app folder (or similar name) into the WAS Portal install itself, but that requirement was removed in any option that is currently available."

If you start the Agent with DEBUG enabled in agent profile (log4j.logger.IntroscopeAgent=DEBUG, logfile) it should show the (attempted) loading of the jar file

Hope that helps

Regards,

Lynn
2 people found this helpful
Like • Show 2 Likes2
Actions
- one1test @ Lynn_Williams on Mar 15, 2018 9:45 AM
  Mark Correct
  Correct Answer
  Thank you Lynn,
  I have the 10.5.2 .jar file in the /ext folder but, probably, there is a .jar file in the portal /shared/app folder from an older version (9.6)
  I will check shortly.
  
  Davide
  1 person found this helpful
  Like • Show 1 Like1
  Actions
  - DavidLewis @ one1test on Mar 15, 2018 10:52 AM
    Mark Correct
    Correct Answer
    In 9.6 documentation there was no need to have our jar in the portal's /shared/app folder
    https://docops.ca.com/ca-apm/9-6/en/extending/ibm-websphere-portal/installing-and-configuring-the-ca-apm-for-ibm-websphere-portal/#InstallingandConfiguringtheCAAPMforIBMWebSpherePortal-InstallAgentComponents
    
    So it would be better just to remove it from there, it is possible that the old incorrect code is being loaded by the application and causing a conflict
    
    The errors are referring to code present in the fieldpack tracer so it would seem that things are correct on the pbd side.
    3 people found this helpful
    Like • Show 3 Likes3
    Actions
    - one1test @ DavidLewis on Mar 15, 2018 10:57 AM
      Mark Correct
      Correct Answer
      Yes, i know. But probably our customer copied the jar file in some folder.
      I will check for it.
      Davide
      Like • Show 0 Likes0
      Actions
      - one1test @ one1test on Mar 26, 2018 12:26 PM
        Unmark Correct
        Correct Answer
        Yes, i found a 9.6 jar file in the /shared/app directory.
        Thanks to all
        
        Davide
        3 people found this helpful
        Like • Show 2 Likes2
        Actions

Introscope 10.5.2 for websphere portal 9.0

Outcomes

Related Content

Recommended Content