Hello HongZhiLin62352835 ,
Can you please share more details like:
- What is the CA Product's in question and Versions? ( E.g Spectrum 10.2.1, SDM 17, IM 3.5, etc...)
- Is this an Integration?
- Is this was working fine, or never worked before?
- Can you share the entire logs?
Kind Regards,
Alex Yasuda
Sr. Support Engineer