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WebService - How can I make a Ticket using the Web Service?

Question asked by carvato on Mar 23, 2018
Latest reply on Apr 10, 2018 by carvato

Hello dear community, I have a question, I'm new using the WebService, and I'm trying to make a ticket and I don't know what thing I'm doing wrong, here is my code:


<sid>number of sid</sid>
<creatorHandle>here I put the cnt value</creatorHandle>
<!--1 or more repetitions:-->
<string>Test Tenant</string>
<string>User_lastname, User_name</string>
<string>End User Affected</string>
<string>User_lastname, User_name</string>
<string>Report method</string>
<string>Incident Area</string>
<string>Test Summary</string>
<string>Test Description</string>


And this resturns me:


<faultstring>Error - invalid parameter</faultstring>
<ErrorMessage>Error - invalid parameter</ErrorMessage>


Someone can help me? what i'm doing wrong?


Forward Thanks!!!