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Instrumented App doesn't send data to CA AXA

Question asked by Gabs-HutchisonPort on Mar 27, 2018
Latest reply on Mar 28, 2018 by Snow-Leopard

Hi,

I installed CA AXA (single node installation), installation script reported no errors, but I couldn't access admin console.

I followed the recommendations in the troubleshooting section - https://docops.ca.com/ca-app-experience-analytics/17-2/en/installing-and-upgrading/ca-app-experience-analytics-installation/troubleshooting-the-installation#TroubleshootingtheInstallation-UnabletoLogintotheAdministrationConsoleorSendDatafromtheInstrumentedApplication

 

It solved the problem of login into admin console, but the data from instrumented app is still not getting into AXA.

When I'm looking at the app (in Manage Apps) - I see the notification:

The following Apps aren't sending data to CA App Experience Analytics:

 

Any ideas? 

 

Thanks in advance,

Maxim.

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