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Configuring SMTP TLS with Office 365

Question asked by arcanjo on Mar 27, 2018
Latest reply on Mar 28, 2018 by arcanjo

Hi Guys,


I'm trying to configure SMTP on CA Service Desk 12.9 with TLS to connect on Office 365. I saw many articles about relay, but I think its possible a direct connection, am I right?

My conf as is:




I'm wondering why I need this ca_cert_path because when I configure the same Connection on CA Process Management, no certificate is required and it works.

Can some one could help me?




Jorge Arcanjo de Souza