Symantec Access Management

Hello All ,

With the new upgrade of Siteminder 12.7 , we see a new logging called smInMemory tracing along with Smtracedefault.log.

i couldn`t find any detailed explanation of the new smInMemory tracing log , can you share differences , use cases .

thanks in advance.

https://docops.ca.com/ca-single-sign-on-cv/12-8/en/troubleshooting/in-memory-tracing-to-troubleshoot-policy-server-failures

In-memory Tracing to Troubleshoot Policy Server Failures

Last update June 27, 2016

If the Policy Server crashes in a production environment, information about the cause of crash is not readily available. The events that lead to the crash must be reproduced to analyze the issue.

In-memory tracing collects the stack trace and trace data at the time of Policy Server crash and stores the data in a file. The collected data helps identify the possible cause of Policy Server crash.

If performance issues are noticed with the Policy Server, you can generate a file containing memory trace at any time. Share the file with CA Support to debug the issue.

By default, in-memory tracing is enabled in the Policy Server Management Console. We recommend that you do not disable in-memory tracing to get the required information about the possible causes for the crash.

Note: In-memory tracing is enabled only for the Policy Server and not for other CA Single Sign-On  components such as agents and CA Access Gateway

In-memory Tracing Registry Keys

Last update June 27, 2016

The registry keys added for in-memory tracing are available in the following location:

HKEY_LOCAL_MACHINE\SOFTWARE\Netegrity\SiteMinder\CurrentVersion\LogConfig

Following are the registry keys that are related to in-memory tracing:

•   InMemoryTraceConfig

Specifies the location of the in-memory trace configuration file.

Type: REG_SZ

Default: /CA/FederationManager/siteminder/config/sminmemorytracedefault.txt

•   InMemoryTraceFilePath

Specifies the location of the in-memory trace file.

Type: REG_SZ

Default: /CA/FederationManager/siteminder/log/

•   InMemoryTraceSize

Specifies the size of memory that is allocated for in-memory tracing.

Type: REG_DWORD

Default: 2 GB

•   TraceInMemory

Specifies whether in-memory tracing is enabled or not.

Type: REG_DWORD

Default: 1 (Enabled)

Sent from my iPhone

Hello Ujwol , 

Thank you for the explanation , that is helpful . 

But the CA link you provided is being redirecting to another URL and then getting "403 - Forbidden".

Ah,please try 

https://docops.ca.com/ca-single-sign-on/12-52-sp2/en/troubleshooting/in-memory-tracing-to-troubleshoot-policy-server-failures/in-memory-tracing-registry-keys

Other wise you can search for any keyword from the snippet I posted above in our doco