We would like to know if there's a way to bring the assignees that had been working on a single ticket in a column in a BOXI Report. For example a case that has been escalated to different areas.
Date transferred to another analyst
|4854||Eric||02/04/18 11:00 AM||02/04/18 3:45 PM|
|Joe||02/04/18 3:45 PM||02/05/18 9:32 AM|
|Russell||02/05/18 9:32 AM|