we have requirement where attachment is Mandatory for a service catalog request before it can be moved to the cart
Any ideas ?
as i can make mandatory after add to the cart but not before any thoughts ?
This feature is available out of the box only after adding it to the cart and just before saving the request. I am not sure if we need some customization around this but I would also like other community members to contribute to my solution.
If no response further then I would suggest that you may always raise an idea or consult CA services team who major in such customizations.
Can you please also check if this document helps?
Make attachments mandatory at service options leve - CA Knowledge
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