CA Service Management

  • 1.  Loading data using GRLoader from desktop

    Posted Apr 05, 2018 03:24 PM

    Is there a document with specials instructions on how to use GRLoader from the desktop and not the server?



  • 2.  Re: Loading data using GRLoader from desktop

    Posted Apr 05, 2018 03:36 PM

    Hi Patricia,

     

    While it might be possible by copying the required files to a desktop, this is not really a supported use case so we don't have any official documentation for this. I found this communities post where someone was able to get the correct files and they state it works, so please give that a try and see:

     

    CA SDM: GRLoader - Everthing you need to know - Loading Configuration Item 



  • 3.  Re: Loading data using GRLoader from desktop

    Posted Apr 06, 2018 02:54 AM

    You could try to map a drive to the path where the GRLoader utility in located and try it execute that way.



  • 4.  Re: Loading data using GRLoader from desktop

    Posted Apr 06, 2018 03:41 AM

    Run GRLoader from a Remote MDR - CA Service Management - 17.1 - CA Technologies Documentation 

    This describes how to run grloader from a host where SDM (the document refers to it as CMDB) is not installed.



  • 5.  Re: Loading data using GRLoader from desktop

    Broadcom Employee
    Posted Apr 06, 2018 09:49 AM