APM agents are not showing up in APM client soon after the instrumentation, is there any checklist that I need to follow after installing a JBOSS agent ? please advise, Thanks.
Agent is connecting to MOM and not directly to Collector?
Is the agent <-> EM/MOM firewall open for EM port 5001?
Is a telnet command to EM/MOM host/port 5001 successful ? i.e. telnet 22.214.171.124 5001
Check agent logs for "Enterprise Manager" messages and EM log for the agent name (which you can get from the agent log).
Putting agent & EM logs into DEBUG mode may help i.e.
IntroscopeAgent.profile: log4j.logger.IntroscopeAgent=INFO, logfile -> log4j.logger.IntroscopeAgent=DEBUG, logfile
log4j.logger.Manager=INFO,console,logfile -> log4j.logger.Manager=DEBUG,console,logfile
Hope that helps
I would check your Agent & autoprobe logs for clues. There are plenty of knowledfge docs that may help
Expected JMX Metrics Not Reported - CA Application Performance Management - 10.7 - CA Technologies Documentation
You didn't say your release . The APM 10.7 docs has configuration and verification steps
JBoss and WildFly - CA Application Performance Management - 10.7 - CA Technologies Documentation
Agent version is 10.5, and I have checked the logs and there are errors or exceptions.
I only notice that the connection is not established while I do a netstat:
$ netstat -nputw | grep 5001
(Not all processes could be identified, non-owned process info
will not be shown, you would have to be root to see it all.)
tcp 0 0 10.123.172.49:43570 126.96.36.199:5001 TIME_WAIT -
Do I need to set this property to True ?
If the above suggestions do not solve the issue, please open a case to find a resolution. Then post the resolution here to help others.
Thanks Hal German
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