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Workflow error

Question asked by La-Qa on Apr 9, 2018
Latest reply on Apr 9, 2018 by Brian_Mathato

Hello Team


We have one classic workflow attached in Change Category and we have removed the workflow from the category. but still in ticket we are not able to close the change ticket as it giving error



this error might be beacuse ticket created earlier when the category has workflow. but i tested this on new change ticket after removing workflow using same category. but still it giving same error.


y its giving same error as i already inactive workflow and remove from  the change category??