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Restrict Analyst based on Tenants

Question asked by La-Qa on Apr 10, 2018
Latest reply on Apr 10, 2018 by La-Qa

Hello Team

 

how to restrict analyst based on tenants?? we have tenants enabled in my environment and we want to restrict analyst such that the analyst can only treat the ticket of it own belonging tenant and not others. Rightnow All analyst have access to work on all the tickets of every tenants.  

 

We want Analyst can only see those tickets which analyst belongs to.

 

Please advise

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