Does AD password sync agent triggers the change password in AD for the user

Discussion created by rajeuppa on Apr 11, 2018

Hi All,


We have observed a behavior in our CA Identity manager 12.5 environment where we have installed AD password sync agent to update the password in CA Identity Manager when ever user changes his password in AD. but from CA Identity Manager again there is a password change event going to the same AD and getting ldap error 53 unwilling to perform.


After some time the AD configurations on Connector servers are getting failed giving ldap error code 1. In the AD end point it is already mentioned that Password agent is installed but not sure why it is triggering the password change again for the same user from CA Identity Manager to the same AD application.


Could you please advise us if anyone observed this behavior in their environment.