Thank you for assistance for my previous Post. I am back with one more issue i am facing now.
I have successfully managed to trigger the Transaction from ServiceNow to Rally using REST POST Method.. I can able to fetch/copy the short description from the Servicenow to rally as it is, but i am not able to get the Caller Name to the Name field in Rally. In Rally it takes some random alphanumerics seems like a sys_id. How to i get this fixed. Also How do i set the values in Rally Defects like priority and other fields whenever there is a transaction happen from servicenow.
Thank you in Advance