Utilities Won't Pick up Java 64

Discussion created by Laura_Albrechto_270 on Jun 19, 2013
Latest reply on May 27, 2014 by Franz_Zalubil_140
Hi.  Am having my team install V9 utilities and 3 out of 4 worked fine.  The last one - even though we did the install the same way - when you try to run the utilities it doesn't work.  The GUI won't come up.  If I run the program manually it tells me that I need to be using Java 64.  Well, I have that in the INI file to directly point to the Java 64 directory.  I know this probably has to do with the ENV variables on the windows workstation, but that's about as far as I get.  I'm just randomly searching around at this point as I don't know where it would be.  I checked his system env variables and he had an entry for JAVA.  I completely deleted it.  Still didn't help.  Does anyone know where else a setting might be that would override my hard coded directory in the INI file? Thanks.