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Web Services job to HP Service Manager fails with "localType is null error"

Question asked by rparrish on Feb 4, 2014
Latest reply on Feb 5, 2014 by Jeroen_van_Gils_523

I am receiving the following error when I try to create or update an incident or task within HP Service Manager using Automic Web Services:

java.lang.RuntimeException: Can not serialize OM Element EnvelopeCaused by: org.apache.axis2.databinding.ADBException: required attribute localType is null

Has anyone else experienced a similar error?  If so, how did you resolve it?

Thanks.

Ray Parrish

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