laura_albrecht_automic

AE's, IP Addresses, Etc.

Discussion created by laura_albrecht_automic on Apr 5, 2016
Latest reply on Apr 6, 2016 by laura_albrecht_automic
This is more of a networking question I think than an AE question, but hopefully someone out there can explain this.  I've been having a heck of a time bringing up my new AE system here.  And one of the things I noticed (that I thought was a contributor to the problem, but now I realize it wasn't, but I'm still curious) is that my AE server doesn't seem to know it's own IP address.

If I ping the server or telnet to the server checking port 2217 - it's fine.  I can even ping the specific IP address - everything goes through.

However, in the AE logs and what is getting populated in the uc4config.xml file is an IP address of 127.0.0.1.  I don't understand what is causing this.  I had my coworkers check the /etc/hosts file and they say it looks fine.  

But here's what I see in the AE logs.

endc5ymak362.png

And this is what is in the System Overview:

qxmdp5szdtkf.png

And in my uc4config.xml file which was automatically updated.

xpz54vsvpc18.png


My main questions are:

1 - Does this hurt anything to have the IP reporting as 127.0.0.1?  I've never seen this before.  

2 - Anyone know how to fix it?  I'd love to actually understand what is going on here.


Thanks in advance.

Laura

Outcomes