Unable to log into the UserInterface?

Discussion created by Harriet_Kim_1764 on May 12, 2016
Latest reply on May 12, 2016 by Luu_Le_185
Issue:  Unable to log into the UserInterface because of an error.

U00034003 New UserInterface logon is not allowed as the number of UserInterface licenses '0' is exhausted. The number of reserved licenses for CallAPI users is '0'. Now there are '0' user logon(s) (UserIntreface/Web/WAP: '0', CallAPI: '0').

Cause:  Licenses have expired. Or have exhausted the available number of 'DC' (UserInterface) or 'DC.WEB' (WebInterface) license.

Solution:  Reach out to your Account Manager to have Sales Ops renew your licenses, or purchase more DC or DC.WEB licenses.