AnsweredAssumed Answered

Unable to login to ARA. How do I check if CP is running or anything which can resolve this

Question asked by Swathi_Kondi_8399 on Sep 6, 2016
Latest reply on Sep 13, 2016 by Josef_Scharl_103
As per th sql logs.(/opt/automic/Agents/sql/temp/DB_SERVICEsrv_log__00.txt )Below is the log. Could you please let me know where/how to check if CP is running?
0160906/103432.927 - U02000251 Timeout while reading the CP info.
20160906/103432.930 - U02000072 Connection to system 'AUTOMIC' initiated.
20160906/103432.930 - U02000011 Connection to Server '10.60.73.93:2219' initiated.
20160906/104432.932 - U02000251 Timeout while reading the CP info.
20160906/104432.934 - U02000196 Next attempt to create a CP connection in '600' seconds.
20160906/105433.028 - U02000159 Initiate reconnect to the AE system.

Below are the logs from /opt/automic/Agents/linux/temp/ucxjxxx_l00.txt
20160906/105446.717 - U02000074 Connecting to system 'AUTOMIC' is not possible.
20160906/110446.407 - U02000072 Connection to system 'AUTOMIC' initiated.
20160906/110446.408 - U02000011 Connection to Server 'localhost:2217' initiated.
20160906/110446.408 - U02000011 Connection to Server 'localhost:2218' initiated.
20160906/110446.408 - U02000011 Connection to Server 'localhost:2219' initiated.
20160906/111446.096 - U02000012 Connection to Server 'localhost:2217' denied.
20160906/111446.096 - U02000010 Connection to Server 'localhost:2217' terminated.
20160906/111446.096 - U02000012 Connection to Server 'localhost:2218' denied.
20160906/111446.096 - U02000010 Connection to Server 'localhost:2218' terminated.
20160906/111446.096 - U02000012 Connection to Server 'localhost:2219' denied.
20160906/111446.096 - U02000010 Connection to Server 'localhost:2219' terminated.
20160906/111446.096 - U02000074 Connecting to system 'AUTOMIC' is not possible.


Outcomes