AnsweredAssumed Answered

Wenn starting the UC4service.manager: error code '2' in SCAN log file of windows agent

Question asked by Günter_Höllige_8426 on Sep 14, 2016
Latest reply on Sep 19, 2016 by Wolfgang_Brueckler_1288

Hello,

when starting the UC4service.manger we expect that 3 Windows agents for scanning directories are also started. But only one SCAN is started and the other two are shutdown after 20 minutes with no log.

The error message in one SCAN file is the following:

20160914/155029.158 - U2000071 Current directory: C:\Program Files\uc4_v3\de...\bin
20160914/155029.220 - U2004078 Library 'zucompr.dll' successfully loaded
20160914/155029.236 - U2000066 Host information: Host name='...', IP address='...'
20160914/155029.236 - U2000072 Connection to system 'UM01' initiated.
20160914/155029.236 - U2000011 Connection to Server '155.45.208.68:2105' initiated.
20160914/155029.298 - U2000004 Connection to Server 'UM01#CP001' was successfully created.
20160914/155029.298 - U2000075 CP Server 'UM01#CP001' has '27' client connections.
20160914/155029.298 - U2000011 Connection to Server '155.45.208.72:2108' initiated.
20160914/155029.298 - U2000011 Connection to Server '155.45.208.72:2107' initiated.
20160914/155029.314 - U2000011 Connection to Server '155.45.208.68:2106' initiated.
20160914/155029.376 - U2000004 Connection to Server 'UM01#CP004' was successfully created.
20160914/155029.376 - U2000075 CP Server 'UM01#CP004' has '27' client connections.
20160914/155029.376 - U2000076 Connection to CP Server 'UM01#CP004' will be closed.
20160914/155029.376 - U2000004 Connection to Server 'UM01#CP002' was successfully created.
20160914/155029.376 - U2000075 CP Server 'UM01#CP002' has '27' client connections.
20160914/155029.376 - U2000076 Connection to CP Server 'UM01#CP002' will be closed.
20160914/155029.376 - U2000004 Connection to Server 'UM01#CP003' was successfully created.
20160914/155029.376 - U2000075 CP Server 'UM01#CP003' has '26' client connections.
20160914/155029.376 - U2000076 Connection to CP Server 'UM01#CP001' will be closed.
20160914/155029.376 - U2000073 Connection to system 'UM01' via CP Server 'UM01#CP003' successfully established.
20160914/155029.408 - U2000020 Environment : Hardware = 'x86/8/64'.
20160914/155029.408 - U2000021 Environment : Software = 'WinNT'.
20160914/155029.408 - U2000022 Environment : SW version = '5.2'.
20160914/155029.720 - U2000017 The check interval for 'Jobs' has been set to '60' seconds.
20160914/155029.720 - U2000017 The check interval for 'Server' has been set to '660' seconds.
20160914/155029.720 - U2000017 The check interval for 'Reconnect' has been set to '600' seconds.
20160914/155029.720 - U2000017 The check interval for 'Report' has been set to '60' seconds.
20160914/155033.033 - U0029000 Report '184173094' for file 'C:\Program Files\UC4_V3\demchp9902jv01\TEMP\OAPMWHDY.TXT' has been started.
20160914/155033.033 - U0029001 Report '184173094' ended normally.
20160914/155033.064 - U0029000 Report '184173095' for file 'C:\Program Files\UC4_V3\demchp9902jv01\TEMP\OAPMYIJB.TXT' has been started.
20160914/155033.064 - U0029003 Cannot open file 'C:\Program Files\UC4_V3\demchp9902jv01\TEMP\OAPMYIJB.TXT', error code '2'
20160914/155033.064 - U0029003 Cannot open file 'C:\Program Files\UC4_V3\demchp9902jv01\TEMP\OAPMYIJB.TXT', error code '2'
20160914/155033.064 - U0029002 Report '184173095' ended abnormally.
20160914/155033.064 - U0029000 Report '184173096' for file 'C:\Program Files\UC4_V3\demchp9902jv01\TEMP\OAPMWFUN.TXT' has been started.
20160914/155033.064 - U0029003 Cannot open file 'C:\Program Files\UC4_V3\demchp9902jv01\TEMP\OAPMWFUN.TXT', error code '2'
20160914/155033.064 - U0029003 Cannot open file 'C:\Program Files\UC4_V3\demchp9902jv01\TEMP\OAPMWFUN.TXT', error code '2'
20160914/155033.064 - U0029002 Report '184173096' ended abnormally.
20160914/155033.111 - U0029000 Report '184144961' for file 'C:\Program Files\UC4_V3\demchp9902jv01\TEMP\OAPMWGPR.TXT' has been started.
20160914/155033.111 - U0029001 Report '184144961' ended normally.
20160914/155202.674 - U2000005 Start job 'DIR.COUNT.INBOUND.CONTROL.NEU' with RunID '184170910'.

 

Only one successful message:

Connection to system 'UM01' via CP Server 'UM01#CP003' successfully established

The mentioned files OAP... don't exist.

I also have These questions:

•         What does mean this lines on the log:
•         
•         What is report '184173095' and what does it do?
•         How is this report triggered?
•         Does the report needs to write this file OAPMWFUN.TXT'?
•         Or does it need to open this file?
•         If it does need to open the file:
o   How is that file created?
o   Why is it trying to open a non-existing file?

Thanks if someone could give some hints.

Br


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