we will be upgrading our Production system from version 9 to version 11. We will be starting the upgrade at 9 am and we should be done by 4 pm. Please advise your on call support person in case we run across any unexpected issues or problems.
The message has been sent to managers, so they will be ready to take any issues/incidents regarding your production migration.
Please note that Automic has 24/7 support, so if you are blocked during the migration someone from other country can follow up the case if this is urgent.