AnsweredAssumed Answered

Agent Not 'Authenticated'

Question asked by Ethan_Schumann_7885 on Dec 6, 2016
Latest reply on Jan 23, 2017 by JGi604607
I have deployed numerous agents in the past with no issue. We are using local accounts to start the agents, and are going through the PROXY 2.0 from one network to the other.

When I start the agent it shows up in the System Overview, but the "Authenticated" check box is not marked and I cannot manipulate the agent in any way.

I have read through the logs on the SMGR, Agent, and the CP it is connecting too; each time it shows that the connection has been successfully established, but prints no error statements.

Has anyone experienced this before? Any help would be greatly appreciated!